Going back in the history of Kashmir corporation (KCL), it is worth mentioning that the company was after a mere six months in business, appointed General Sales Agent for the country’s national carrier, Pakistan International Airlines, In fact, KCL was the first local company in the history of Pakistan to be appointed as GSA and handling agent for the National Carrier..
This appointment was valid for PIA’s three online domestic stations in the Province of Sindh; via Hyderabad, Sukkur and Nawabshah besides Hazro, a city near the capital Islamabad. KCL continued its Passenger/Cargo General Sales Agency and ground handling functions up until1984. At which time certain changes in the government policy forced the national carrier to resume its own ground handling and other related functions at the above mentioned cities.
As the oldest commercial aviation company and general sales agency in Pakistan the Kashmir Corporation has been satisfying the needs of its prestigious clients for 47 years. Though old and established in the travel trade KCL is progressive and modern in its outlook and attitude. It is managed by a group of highly experienced, qualified and motivated people, and it has always been recognized as a dynamic & progressive organization in every sense of the world.
Through its network of seven branches, and with the help of 130 experienced and dedicated personnel backed up by computerized accounting, reservations and other related services, KCL has been offering truly outstanding service to its customers.
Its offices are equipped with the complete infrastructure to manage both passenger and cargo business for its principals at Karachi, Lahore, Rawalpindi and Islamabad. To maximize its revenues, KCL also conducts its GSA selling activities through the majority of the 368 IATA and 959 non-IATA agencies licensed throughout Pakistan. Thus it is capable of providing outstanding sales and service throughout the country. While consistently maintaining and promoting an excellent image of its principal airlines, as well as its own professional competence.
One of the unique features of KCL’s growth has been its financial strength. The company has always relied on its own resources and has never borrowed money from any financial institution to meet its obligations. One of the unique factors of KCL is that it has been steady and solid, which has enhanced the trust and prestige of the organization amongst its principles.
A good, reliable communication system and a large database of customer profiles are the essential ingredients for the success of any sales organization. KCL has the biggest customer-related database which means they can reach the largest number of customers to promote any product. Furthermore, its frontline sales teams and management are highly mobile, and have been equipped with the latest technology on the go to keep in touch with their offices and customers.
Kashmir Corporation (Pvt.) Limited is the member of the following well known organizations:
KCL owns its entire corporate head office premises, as well as most of its GSA offices, which speaks of company’s firm roots and commitment to the trade. Incidentally all other GSA companies (except PTE) in Pakistan operate out of rented or temporary premises.
The company has six separate passenger and cargo sales offices which, along with its corporate headquarters, are situated on Strachen Road, Karachi. This is considered to be the hub for Airline offices, as it is easily accessible to both passengers and travel agents. All KCL offices .
KCL’s sales and ticketing office in Lahore is situated in the prestigious Imtiaz Plaza, adjacent to Emirates’ offices. It is fully equipped and functional, and surrounded by the office of various airlines and travel agencies
KCL’s sales and ticketing office in Islamabad is situated in the heart of the city centre known as the Blue Area in the city centre, close to the Emirates office. This location is considered to be the most prestigious for airline offices.